Find answers to common questions about using Dr. Octopus. Need more help? Send our team a message.
What can I find on Dr. Octopus?
Explore business profiles, browse available service categories, and submit project requests to connect with relevant businesses across Canada.
How does payment work?
Dr. Octopus currently helps customers and businesses connect. Payment arrangements must be agreed upon directly between the customer and the selected business.
How long does it take to receive a response?
Response times vary depending on the service category, location, and availability of registered businesses. Responses are not guaranteed.
What if I have a concern about a business or project?
Contact our support team with the details of your concern. We can help document and review the issue, subject to our platform policies. Dr. Octopus does not currently provide automatic refunds or financial guarantees.
